4.9 ★★★★★ 1,700 Google reviews

Legal

Privacy Policy

Last Updated: February 5, 2025

Heise's Plumbing (“us,” “we,” or “our”) operates this website. This Privacy Policy outlines our policies regarding the collection, use, and disclosure of personal information from site users. By using the site, you agree to the collection and use of information in accordance with this Privacy Policy.

Information Collection and Use

We may request personally identifiable information including your name, phone number, email address, mailing address, and other details relevant to providing services (“Personal Information”). We collect this information when you visit our site, fill out a form, communicate with us via email, phone, or SMS, or use our services.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our site (“Log Data”). This may include your IP address, browser type and version, the pages you visit, the date and time of your visit, and the time spent on those pages. We may use third-party services such as Google Analytics for data collection and analysis.

Communications

We may use your Personal Information to contact you regarding newsletters, marketing and promotional materials, service updates, and transactional messages related to appointments, billing, or customer support. You may opt out of marketing communications at any time.

SMS Consent and Communications

Customers who consent to SMS communications may receive appointment reminders, follow-up messages, billing inquiries, and service notifications. Message frequency may reach up to 2 SMS messages per week.

To opt out: Reply “STOP” to any SMS message received, or contact us directly to request removal from our SMS list.

Cookies

We use “cookies” to collect information. Cookies are small data files stored on your device. You can configure your browser to refuse cookies, though some site features may not function properly as a result.

Data Security

We take commercially reasonable measures to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your Personal Information; opt out of marketing communications; request details about how your data is used; and withdraw consent to processing via our contact page.

Policy Changes

This Privacy Policy is effective as of February 5, 2025, and will remain in effect except for future updates, which will take effect immediately upon posting. Material changes will be communicated via email or prominent notice on our website.

Contact Us

If you have questions about this Privacy Policy, please contact us:

24/7 Emergency Service

CALL NOW 415.333.0704