Help Center
Explore answers to general questions about our services, booking process, licensing, and billing.
For most plumbing, electrical, and appliance service work, we bill using Time & Materials (T&M). This pricing method means you pay only for the actual time spent and materials used to complete your repair. Rather than paying a one-size-fits-all flat rate, T&M ensures you're charged based on the work your job actually requires. If the repair takes less time or fewer materials than expected, you benefit from the lower cost.
For many common installations—such as water heater replacements, toilet replacements, garbage disposals, and other standard replacement projects—we offer fixed contract pricing. In many cases, one of our friendly Account Managers can provide these prices over the phone before scheduling your appointment.
If you're unsure which pricing method applies to your project, simply give us a call. Our knowledgeable team will answer your questions, explain the process, and help you determine the most cost-effective solution for your home or business.